Purcell Homes Pty Ltd (ABN 86 121 433 910) provides building and renovation services across the Gold Coast, Tweed and Brisbane. In this policy, “we”, “us” and “our” mean Purcell Homes.
How we collect, use, disclose and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Contact details: name, email, phone, suburb.
Project details: property address, plans, preferences, budgets, timelines.
Communications: enquiries, quotes, emails, call notes.
Website usage: pages viewed, device and browser data, approximate location, cookies and similar technologies.
Marketing preferences and survey responses.
If you apply for a role: CV, qualifications and referees.
We do not intentionally collect information about children.
Directly from you via our website forms, email, phone, in person and social media.
Automatically when you use our website through cookies and analytics [for example, Google Analytics].
From third parties where you have permitted it [for example, architects, designers, consultants, or public sources].
To respond to enquiries, prepare quotes and deliver our services.
To manage projects, contractors and suppliers.
To improve our website, services and customer experience.
To send updates and marketing where you have opted in or where permitted.
To meet legal, insurance and compliance obligations.
We use cookies and similar tools to operate the site and understand usage. You can adjust your browser settings to refuse some or all cookies, though parts of the site may not work as intended. We may use third-party analytics and marketing tools [for example, Google Analytics] that set their own cookies. See their privacy notices for details.
We may share personal information with:
Service providers who help us run our business [for example, hosting, email, analytics, project management tools].
Professional advisers, insurers and regulators.
Subcontractors and consultants engaged on your project.
With your consent, or as required by law.
Some providers may store information overseas. Where practical, we take steps to ensure appropriate safeguards are in place.
We keep personal information only for as long as needed for the purposes above or as required by law, then securely destroy or de-identify it. We use reasonable technical and organisational measures to protect it from misuse, interference, loss and unauthorised access.
You can request access to, or correction of, your personal information. To do so, contact us using the details below. If you unsubscribe from marketing, we will stop sending it, although we may still contact you about services you use.
If you have a privacy concern, contact us and we will respond as soon as we can. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The latest version will be posted on our website with the effective date.
Purcell Homes Pty Ltd
Email: info@purcellhomes.com.au
Phone: 0430 370 089
Address: 60 Manus Ave, Palm Beach, QLD
Effective date: 1 November 2025
Last updated: 13 October 2025
